Our policies
Returns
- You have 5 days from delivery to request a return.
- A restocking fee of 2% applies to change-of-mind returns.
- We pay for return shipping.
- No fees at all when it is our fault — arrived damaged, wrong item, not as described. You get the full amount back.
- Some items cannot be returned. Those are marked on the product page.
Cancelling an order
- Cancel free within 20 minutes of ordering — a full refund, no questions.
- Cancel at least 20 minutes before we start, and 100% is refunded.
- A 0.01 USD admin fee applies.
Reviews
- Only customers who bought the item can review it.
- You can review a purchase at any time after delivery.
- Reviews appear straight away; some are held for a check.
These are the terms in force now. Every order is judged by the terms that applied when it was placed.
